Who we are About us Our vision, values and strategy Our Vision Our vision is for all patients suffering from terminal or life-limiting illness to receive specialist hospice care so that they can live and die with dignity and without pain. Our Values We are a Christian-based organisation and care for people of all faiths, or none, encouraged by God’s love for us and motivated by Christ's words "I was sick and you visited me". Our Strategy Our strategy is to increase access to free hospice care so that everyone suffering from terminal or life-limiting illness in South East Europe receives suitable end of life care. We do this by working with our country partners in Romania and Serbia and directly through our own charity in Moldova. Our long term strategy is to work in other countries in the region. We provide funding to our country partners. But we cannot achieve full access to hospice care simply by providing funding. So we work with state and other organisations in devising and developing national strategies for end of life care. We provide advice and technical expertise. Our purpose-built hospices in Romania provide best practice in hospice care and medical training and act as models for other organisations to follow. Our new hospice in Serbia and the children's centre in Copaceni will set similar standards. We also work with our country partners to achieve reforms in national health legislation or practice. Medical training Another part of our strategy is to increase knowledge of hospice care among medical professionals. They, in turn, can introduce those new techniques in their medical practices. As a result of our training programmes there are now hospice care teams/wards in 20 counties (out of 41) in Romania. In Romania we have been working with various universities and professional bodies to make hospice care a compulsory element in training for medical professionals. Sharing experience and expertise We also share advice and knowledge with our country partners. Our aim is for each country to become self-sufficient so we advise on fundraising techniques. Hospice Casa Sperantei is now well on its way to being self funding for revenue costs which means we can help more with capital projects. We are currently providing design advice for the new hospice in Serbia. Future Strategies We are working with our country partners to introduce new technologies such as virtual reality and augmented reality to help patients. We are also researching technologies which will enable online appointments and assistance. This will allow us to help more people without compromising quality of care. Lobbying Equitable funding continues to be an issue in both Romania and Serbia. In Romania we receive some funding for in-patient care but none for home visits and in Serbia it is difficult for medical charities to receive state funding. We will continue to support Hospice Casa Sperantei and BELhospice with their lobbying to change this.