Monica Rees Hi, I'm Monica. I am a volunteer in the Hospices of Hope shop in East Grinstead. I am in 6 days a week and in December I also help on Sundays. I saw a notice on the window of The Hospices of Hope shop in East Grinstead a couple of weeks after it opened more than 10 years ago. I went in and applied to be a volunteer. Since then I have volunteered regularly every day. I enjoy looking after the bric-a-brac area in the shop, dressing the window and also sorting out the children toys and games. I enjoy the chat and banter we have with our customers many of whom are like friends now. The shop is lively and we try hard to make our customers enjoy coming into the shop so that they become regulars. I was fortunate to get the chance to go to a reception organised by the Ambassador at the Romanian Institute to celebrate the charity’s 25th anniversary. We heard the Ambassador talk about how Graham Perolls was responsible for introducing morphine to Romania and how much his work had helped the Romanian people. The ambassador was a big tall man but as he talked he became emotional and cried. It made me realise how important the work done by the charity is. Working in the East Grinstead shop is all about having fun with all of our customers while making money for our charity.